case study

Dubai Holding Asset Management partnered with XEBO.ai to centralize tenant feedback, streamline operations, and unlock real-time insights across commercial and residential portfolios. Discover how DHAM elevated its CX strategy to new heights.

 

To enhance tenant satisfaction and streamline service delivery, Dubai Holding Asset Management (DHAM) collaborated with XEBO.ai to modernize its approach to customer and stakeholder engagement. With XEBO.ai’s intelligent VoC platform and real-time sentiment analytics, DHAM now captures and unifies feedback from every touchpoint—across residential, retail, and office assets.

The result? Faster response times, more actionable insights, and a significant boost in tenant loyalty and operational efficiency.

Get the full case study to see how DHAM transformed complex feedback ecosystems into a single, intelligent system—powering smarter decisions and more responsive service delivery across Dubai’s dynamic property landscape.

Let me know if you’d like a version tailored for social media promotion or one that highlights metrics (e.g. reduced response time by 40%, improved NPS, etc.), assuming you have access to those details.

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case study
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Dubai Holding Asset Management partnered with XEBO.ai to centralize tenant feedback, streamline operations, and unlock real-time insights across commercial and residential portfolios. Discover how DHAM elevated its CX strategy to new heights.

 

To enhance tenant satisfaction and streamline service delivery, Dubai Holding Asset Management (DHAM) collaborated with XEBO.ai to modernize its approach to customer and stakeholder engagement. With XEBO.ai’s intelligent VoC platform and real-time sentiment analytics, DHAM now captures and unifies feedback from every touchpoint—across residential, retail, and office assets.

The result? Faster response times, more actionable insights, and a significant boost in tenant loyalty and operational efficiency.

Get the full case study to see how DHAM transformed complex feedback ecosystems into a single, intelligent system—powering smarter decisions and more responsive service delivery across Dubai’s dynamic property landscape.

Let me know if you’d like a version tailored for social media promotion or one that highlights metrics (e.g. reduced response time by 40%, improved NPS, etc.), assuming you have access to those details.

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