Case Studies

Real-world stories by Customers

ADAA

Hajj is an important pilgrimage and to ensure that the experience pilgrims get is the best in the world, ADAA and XEBO.ai got together to collect feedback from pilgrims.
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American Mission Hospital

American Mission Hospital (AMH) is a leading healthcare institution dedicated to providing its community with high-quality medical care and services. AMH was aiming to improve patient experience and satisfaction across outpatient and inpatient departments
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Beirersdorf

XEBO.ai provided Beiersdorf with a powerful and flexible solution to gather agile consumer insights. By offering customizable surveys with advanced logic and precise audience targeting, XEBO.ai enabled Beiersdorf to collect high-quality, relevant feedback from specific demographic segments.
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Bupa Arabia

Bupa Arabia is the largest health insurance company in Saudi Arabia offering a wide range of Health Insurance products.
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Dubai Holding Asset Management

Dubai Holding Asset Management partnered with XEBO.ai to centralize tenant feedback, streamline operations, and unlock real-time insights across commercial and residential portfolios. Discover how DHAM elevated its CX strategy to new heights.
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Eagle Hills

Eagle Hills, a leading urban developer, joined forces with XEBO.ai to revolutionize how citizen and stakeholder feedback is captured and acted upon. Discover how Eagle Hills redefined its experience management with smart, centralized insights.
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Gulf African Bank (GAB)

Gulf African Bank, Kenya’s first Islamic bank, adopted XEBO.ai to streamline feedback collection, enhance customer experience, and improve service efficiency through real-time insights.
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KKT MENA

KKT MENA is a leading orthopedic spine center specializing in non-surgical treatment for back, neck, and joint pain using advanced ultrasound technology. KKT Mena was seeking to leverage feedback data to analyze performance, identify strengths and weaknesses, streamline issue resolution, improve communication, and drive improvement initiatives.
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MDLBEAST

XEBO.ai empowered MDLBEAST with strategic insights to elevate their event experiences. By conducting brand health trackers across multiple regions, XEBO.ai assessed both rational and emotional brand elements, providing valuable benchmarks against competitors.
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MODON

MODON, the Saudi Authority for Industrial Cities, partnered with XEBO.ai to unify fragmented feedback and gain real-time insights across citizen and stakeholder touchpoints. See how MODON transformed its CX operations.
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SAB (Saudi Awwal Bank)

SAB (Saudi Awwal Bank) is a leading bank in KSA, offering a range of financial services including personal, business, and corporate banking. With a focus on innovation, digital transformation, and customer-centric solutions, SAB empowers customers with accessible, secure, and advanced banking services.
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ZATCA

The Zakat, Tax and Customs Authority (ZATCA) is a government agency in Saudi Arabia responsible for the assessment and collection of Zakat and taxes including VAT.
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