To enhance citizen engagement and streamline feedback, MODON teamed up with XEBO.ai to unify its customer experience channels. With real-time sentiment analysis and a centralized VoC platform, MODON significantly reduced response times and elevated service quality across all touchpoints.

Get the full case study to discover how MODON modernized its CX approach—turning scattered feedback into clear, actionable insights that drive smarter decisions and stronger connections.

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